Privacy Policy

Last updated: 24 March 2026

1. Who We Are

ftureX ("we", "us", "our") is operated from Sweden. We are the data controller responsible for your personal data.

Contact: hello@fturex.com

2. What Data We Collect

We may collect and process the following categories of personal data:

• Account data:name, email address, and password when you create an account.
• Usage data:pages visited, features used, timestamps, and general interaction data.
• Technical data:IP address, browser type and version, operating system, and device information.
• Communication data:content of emails or messages you send us.
• Cookie data:see Section 8 (Cookies) below.

3. Why We Process Your Data & Legal Basis

Under the General Data Protection Regulation (GDPR), we must have a legal basis for each purpose. Here is how we use your data:

• To provide our service:processing is necessary to perform the contract you have with us (Art. 6(1)(b) GDPR).
• To improve our platform:we have a legitimate interest in understanding how our service is used (Art. 6(1)(f) GDPR).
• To send you updates:only with your explicit consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time.
• To comply with legal obligations:for example, bookkeeping or responding to lawful requests (Art. 6(1)(c) GDPR).

4. Who We Share Data With

We do not sell your personal data. We may share data with:

• Hosting and infrastructure providers:to run and maintain our platform.
• Analytics providers:only if you have given cookie consent (see Section 8).
• Legal authorities:if required by Swedish or EU law.

All third-party processors are bound by data processing agreements and must comply with GDPR.

5. International Data Transfers

We aim to keep your data within the EU/EEA. If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

6. How Long We Keep Your Data

• Account data:kept for as long as your account is active, plus 12 months after deletion to handle any follow-up questions.
• Usage & technical data:anonymised or deleted within 26 months.
• Communication data:kept for 24 months after the last exchange.
• Legal records:kept for the period required by Swedish law (typically 7 years for financial records).

7. Your Rights Under GDPR

You have the right to:

• Access:request a copy of the personal data we hold about you.
• Rectification:ask us to correct inaccurate data.
• Erasure ("right to be forgotten"):ask us to delete your data.
• Restriction:ask us to limit how we process your data.
• Data portability:receive your data in a machine-readable format.
• Object:object to processing based on legitimate interest.
• Withdraw consent:at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, email us at hello@fturex.com. We will respond within 30 days.

If you believe we are not handling your data correctly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se.

8. Cookies

Cookies are small text files stored on your device when you visit a website. We use them as follows:

• Strictly necessary cookies:required for the website to function (e.g., remembering your cookie preferences). These do not require consent.
• Analytics cookies:help us understand how visitors use our site. Only placed with your explicit consent.
• Marketing cookies:used to deliver relevant advertisements. Only placed with your explicit consent.

You can manage your cookie preferences at any time using the "Cookie Settings" link in the footer of every page. You can also clear cookies through your browser settings.

9. How We Protect Your Data

We use industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews to protect your personal data against unauthorised access, alteration, or destruction.

10. Children's Privacy

Our service is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or emailing you. The "last updated" date at the top always reflects the most recent version.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: hello@fturex.com